FAQ

FAQ


We understand your Concerns better than anyone else

BUSINESS

How can Ventaforce help me establish my business?

  • This is an ERP software with over 30 modules that has been designed with the current and future needs of the direct selling industry in mind.
  • It offers a variety of multi-feature modules to assist MLM businesses in more successfully managing their operations.
  • It cuts down on the time and resources needed to manage their firm. It is capable of providing software to businesses ranging from startups to enterprises.

How can Ventaforce help me increase efficiency and profitability while reducing costs?

Efficiency

  • The time and resources needed to handle MLM operations have decreased because of automation of numerous tasks in Ventaforce.
  • Businesses benefit from greater production and efficiency as a result.

Profitability

  • Ventaforce assists businesses in elevating profitability by automating software, due to which no human interaction is required, lowering expenses, and increasing revenue and sales.

Reducing Costs

  • Ventaforce reduces the administrative burden of monitoring MLM activities, which lowers costs for businesses.

How does Ventaforce help me engage my customers?

Ventaforce provides solutions for business collaboration, allowing users to effectively collaborate and share information and resources.

How will Ventaforce assist me in making business decisions?

  • The software generates a wide range of reports such as Sales reports, Commission reports, User Performance Reports, and other reports, allowing businesses to track and analyze critical parameters and make data-driven choices.
  • Furthermore, Ventaforce MLM software includes a poll management function that enables businesses to promptly get comments and opinions from their users. It enables businesses to build polls to get customer feedback, which can be used to enhance their operations.

What are the different ways Ventaforce provides better customer support?

Ventaforce gives businesses the tools like ticketing system and grievance management they need to provide better customer service to their customers, resulting in more customer satisfaction and loyalty.

 

GENERAL

What are the different kinds of Direct Selling Software available at Sankalp?

With an expertise in assessing client needs and customizing software specifically, we can develop software for an array of plans such as binary, board, differential, repurchase, generation and any other hybrid plan.

What should I do, when I need to communicate, need more information or clarification regarding Ventaforce software?

Please click the following link to email, call or visit.
www.ventaforce.com/contact-us
You can also submit the service enquiry form to get a free demo of Ventaforce.

What kind of advantages do we get on being associated with Sankalp?

With over 19 + years of experience, our credibility and recognition are the biggest advantages you stand to achieve on being associated with Sankalp. Our team will help you in differentiating and providing a competitive edge in the MLM business. Additionally, you can get,

  • Various value-added services such as vendor’s information and knowledge sharing help in cost saving
  • Updates on the latest trends in the network marketing industry
  • International market exposure

What is the minimum delivery period of your Software?

Based on your requirements, our standard delivery timeline ranges from 2 – 3 weeks from the date of requirement finalization; since we religiously follow waterfall methodology it ensures the usability and success of the software. Our highest priority is to satisfy our customers through early delivery.

How do we keep ourselves informed about the progress?

You will be assigned a dedicated Business Analyst, whom you can contact at any given point. Alternately you can also raise your query 24*7 through the ticketing system, hence rest assured, we will get back to you soon.
Click the following link for further details
www.ventaforce.com/contact-us

Is Sankalp a member of any industry body?

Yes, we are associated with many prestigious bodies. Click the following link to know more: www.ventaforce.com/about-us/association

How will I benefit when I refer clients to Sankalp for new projects?

We have an exciting program, where you can refer and earn. Click the following link to know more about our referral policy
www.ventaforce.com/reseller-partnership-program

What are the different documents that you require upon signing the contract?

We require the standard documents like Incorporation certificate, KYC documents, GST details and owner details.

 

PLAN

Do you provide consulting services and what are the charges for the same?

Yes, we do offer consulting services with no additional charges for the same. Talk to our experts who will provide you a custom solution after understanding your product and target market.

Can I see a demo of a similar plan that I am interested in?

As each and every plan varies from the other in an MLM industry, we will be able to acquaint you with the default features and modules of Ventaforce in the demo.

Will Ventaforce support my own compensation plan?

Yes, Ventaforce can support your own compensation plan. Our software is flexible enough to support most of the plans.

Can I make changes in the plan after the development work?

Yes, changes can be made in the software after the development work.

Do you work on investment plan?

We don’t work on investment plans.

 

FEATURES

Which features does Ventaforce cover?

Ventaforce is packed with an impressive number of more than 151 + features. To learn more click the given link www.ventaforce.com/features

Does Ventaforce support different languages and different currencies?

Yes, Ventaforce is built with the capabilities to function across multilingual platforms and support different currencies too.

Can I track the profit and loss of my business?

A detailed payout analysis report will be provided to you, which would allow you to track the profit and loss of your business at any given time.

Do you have the facility for auto pan card verification?

Yes, subjective to valid API user details.

Can we transfer income directly into a member’s bank account using your software?

Yes, the following facility can be made possible through bitcoin integration. Once the necessary permission is provided by the bank, income can be directly transferred.

Can I add/modify features after delivery?

Yes, you can add/modify features after delivery. There are many plug-ins (add ons) that can be updated anytime in the future.

Can I change or delete the Sponsor ID?

While it can be done, it largely depends on the plan chosen.

How does Ventaforce help me have automated and error-free calculations?

  • For MLM businesses, Ventaforce MLM software provides commission calculations that are error-free.
  • The entire commission calculation pro

Can I integrate 3rd party APIs / Systems / Solutions with the software?

  • Ventaforce is built to work with integrations from third-parties. The platform enables integration with a wide range of other software tools and services, including email services, live chat, payment gateways, and WhatsApp.
  • cedure is automated, removing any chance of human error and guaranteeing that all commissions are calculated correctly.
  • The software can compute commissions for numerous levels and compensation plans and is built to handle complex commission arrangements.

How can I manage my products / stock inventory? &
How do I get the best value for my money with inventory control software?

  • Ventaforce provides businesses with better inventory management capabilities, allowing them to manage their product inventory more efficiently.
  • This includes low stock inventory notifications, a detailed overview of stock, and analytics like best-selling products.

 

TECHNOLOGY

Can Ventaforce be hosted on cloud based servers?

Yes, Ventaforce can hosted on cloud based servers.

Which technology are you using for the software and website?

Armed with the latest in technology, we are using ASP.NET 4.5 (MVC 5.0) for the software and Bootstrap.

Can you develop an offline version of the software?

As it is difficult to resolve bugs and provide support for the offline version; we do not develop the same.

Can I get source code for custom projects?

Yes, you can get the source code for the projects.

Can I integrate any third-party platform with your software?

Yes, you can integrate any third-party platform with Ventaforce after verification of the documents to understand the specifications.

How much traffic can your system handle?

The Software has been extensively tested and results show that software is capable of sustaining more than 7 million records.

 

SECURITY

What are the security features of Ventaforce?

Ventaforce is developed using level 7 security methodology which ensures the highest data security.

How do you provide for back up and disaster recovery?

Database mirroring and server cloning are done for disaster recovery and in case of an emergency, we maintain the backup so that your data can be recovered smoothly.

Is your server secure? Will data be safe?

Yes our servers are highly secure.

How do you assure confidentiality?

Sankalp always signs NDA agreements to maintain the confidentiality of the information.

Is my software secure on shared hosting?

As the server password keeps changing, it is saved in an encrypted format which makes the software secure on shared hosting.

How does Ventaforce prevent fraudulent activities?

  • To enhance the security of transactions and preserve user data, the software includes many security measures such as two-factor authentication, encrypted formats of usernames and passwords, e-pin codes, and IP blocking.
  • These security measures can help prevent unauthorized system access and malicious.
  • Furthermore, the software can trace the history of user transactions, allowing businesses to spot suspicious

How prepared are we in terms of facing a data breach?

  • Ventaforce MLM software is designed to be highly reliable, with minimal downtime and fast data processing times. It uses advanced security features to protect user data from unauthorized access and data breaches.
  • The software is built with data encryption and secure login systems, ensuring that user data is protected from potential threats.

 

PAYMENT

What is the difference between low cost software and VentaForce in terms of features?

With an enviable range of 151+ exclusive features as compared to other low-cost software solution, Ventaforce is the complete solution for your network marketing business under one roof. Not only do we assign dedicated resources to each project, but we also follow standard documentation processes that ensure timely delivery. Click the given link to learn more about our features: www.ventaforce.com/features

Justify your server hosting plan cost?

As we ensure first-rate services such as 24*7 support, high-speed internet, high-performance RAM, bandwidth and storage, the server costs are justified.

How much does an MLM Software cost?

Costing and pricing is detailed in the given link. Please refer www.ventaforce.com/pricing

What are your payment terms? Can I pay in terms/installments?

We follow the standard industry norms for payment, which allows you to make payments in easy terms or installments.

Are there any charges to be paid after delivery of the software?

No additional charges are applicable after the delivery of the software. Clients need to pay yearly domain renewal and hosting charges. Charges will be applicable in case of any customizations are made in the software.

Which parameters do you consider while defining the cost of a project?

Project costing depends on various factors like complexity of the plan, features to be incorporated, types of incomes to be distributed, 3rd party integrations and many more. We advise you to contact us for a better understanding.

 

SUPPORT RELATED

What is your AMC policy?

Along with free support, our AMC includes:

  • Trained BA
  • Additional free man-hours for paid changes
  • 24*7 online help desk support
  • Priority response to issues
  • Discounts on paid changes

What if I don’t pay for AMC policy?

For clients who don’t opt for AMC policy, the following are the inclusions:

  • Support, on-call basis
  • 24* 7 Online help desk support

What support will I receive after purchase?

We provide 6 months of free support that includes:

  • Dedicated BA
  • One free training
  • Email and phone support
  • Priority response to issues
  • Unlimited inquiry support

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